Privacy Policy

Last updated: June 30, 2025

1. Information We Collect

• Contact info: Name, email when joining the waitlist or buying credits.
• Call metadata: Timestamps, duration, voice choice (Ava/Naomi).
• Usage data: Pages visited, actions taken on the site.

2. How We Use Your Data

We use personal data to:
• Operate and improve our service
• Communicate updates, receipts, and support
• Comply with legal obligations

3. Data Sharing & Third Parties

We share your data only with:

• Payment processors (e.g. Stripe) for billing.
• Twilio, OpenAI, ElevenLabs as needed for call functionality.
• Analytics providers (see Cookie Policy).

4. Data Retention & Your Rights

You can request access, correction, or deletion by emailing support@velvavoice.com.

5. Security

We implement industry-standard measures to protect your data.

6. Contact Us

For any privacy concerns, reach out to support@velvavoice.com.